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MBG Insight

Wireless Management

Are your company’s wireless devices rapidly growing legs? Are you finding the costs for these services rising without any strategic way to manage these services?

The Challenge

The dramatic rise in wireless penetration within the enterprise has brought about increased complexity in effectively managing employees, usage, devices, plans, and costs. Without taking the necessary steps to understand employee wireless activity, organizations can become overwhelmed by uncontrolled mobile expenses and errant usage. Managing these devices is difficult because employees acquire many of these devices independently. With wireless devices so pervasive, many organizations are now seeing their overall spend for these services skyrocketing, without a way to strategically manage these services.

The reason for these rising costs is simple: consumption of these services has risen. Since 1998, the consumption for wireless services has risen over 250%, driving up the cost for a single plan by 27% since that time. Compound these costs across an entire organization and wireless costs have now become a large part of telecom spend. This includes other services such as PDA’s and BlackBerries that are attached to corporate networks, which pose a security risk due the information that is now being stored on them. The underlying challenge is determining a way to manage these services and applying policies to control these costs.


The MBG Advantage

The MBG suite of telecom expense management solutions enables companies to take control of wireless communications. The MBG Inventory Solution is flexible and allows organizations to track all of the wireless devices employees are using and the types of plans they are using. Additionally, MBG has established a partnership with mindWireless to provide procurement and help desk support.

Additionally, MBG telemanagement solutions also give companies the ability to charge back these wireless costs, allowing managers to view the detail behind their wireless charges. Not only does this enable organizations to achieve better rates by placing employees on appropriate plans, but it enables a company to track policies in terms of what devices they are using.


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