On-Demand Telecom Expense Management (TEM) Software
For organizations that prefer to manage telecom expenses internally, but would like to take advantage of TEM applications, MBG can deliver its services as a secure, hosted application. Often referred to as on-demand software, users are removed from the burden of normal system maintenance and the complex management of electronic data feeds associated with standalone systems. The end result is that organizations are able to immediately focus on high impact analysis by using MBG’s next generation TEM applications.
Why On-Demand Software for TEM
The migration from standalone software to secure, Web-based applications eliminates the substantial upfront costs and inherent problems associated with processing complex electronic data feeds. By utilizing a secure hosted solution, organizations are able to take full advantage of MBG’s unique expertise in processing electronic data feeds, with minimal start-up and maintenance costs. In addition, users are assured that they are always running the current version of software – upgrades are included.
Secure TEM Solutions
MBG utilizes a secure, state-of-the-art data center, connecting organizations to MBG’s applications through an IPSec Virtual Private Network (VPN) or dedicated private line, depending on the organizations security requirements. All data is backed up on a daily basis and sent to a disaster recovery location.
Proven Return on Investment (ROI)
Organizations that use MBG’s hosted TEM applications report that it removes the more tedious aspects of compiling and organizing data, allowing them to concentrate on high impact analysis. Companies can focus on identifying billing errors, optimizing services, and improving on internal management processes. Experience has shown that as clients become more familiar with using MBG’s TEM applications, they learn to find savings rapidly each month. As one of MBG client says:
"Give me 10 minutes on the MBG application, and I can find $20,000 in errors in our telecom invoices."
-Telecom Analyst from National Healthcare Provide
Click here to read about the full success story.
Features of a On-Demand (Hosted) Solution:
- No capital costs (all expenses are included in fixed operations fees)
- Ability to handle data feeds from any telecommunications carrier
- Fixed-term service contracts
- No additional maintenance or upgrade charges
- Only basic application training is required
- Application can be accessed from anywhere over a secure network (IPSec VPN, private lines, etc.)
- Ensured continuity with best-in-class support operations, enabling end users to focus on value-added analysis
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