Telecom Auditing
Does your company have the ability to conduct automated telecom audits on a monthly basis? Does your company want to maintain more accurate records of its telecom expenses?
The Challenge
Traditional telecom audits are usually historical audits that are conducted every three to five years. The goal has typically been to recoup costs on services billed in error. For example, a frame relay circuit that was disconnected might still be appearing on the bill a year later. For many organizations, they would like a telecom expense management solution that catches these types of billing errors - as they happen.
The Answer: Integrated Telecom Expense Management Solutions
Telecom expense management solutions have changed the way telecom audits are conducted. With the maturation of integrated invoice presentation and inventory systems, validating bills is now automatically conducted on a monthly basis. This allows organizations to only pay for services that are in their actual inventory and keep current records of their telecom expenses.
The MBG Advantage
Unlike other TEM vendors, MBG has built its entire telecom expense management platform internally - allowing for true integration. This allows our invoice presentation and inventory systems to work in conjunction to automatically validate the invoices each month. A report is automatically generated that lists:
- changes that appear in the bill, but are not in the inventory
- items that are in the inventory, but do not appear in the bill
- items not billed at the correct contract rates that were negotiated
Users have the ability to drill into each of these items to dispute the charge or correct billing discrepancies as they happen. Furthermore, by having this solution in place, this enables organizations to short pays invoices. The goal is to provide a solution that allows an organization to have a firm handle on their telecom expenses, without having to go back year-after-year to determine if services were billed in error.
To learn more about MBG Telecom Auditing capabilities please contact us today.
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